NHTSA Complaint #11398259 — 2011 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11398259
Vehicle	2011 FORD ESCAPE
Component	STEERING
Date of Incident	February 26, 2021
Date Filed	February 28, 2021
Mileage	105,600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I STOPPED BEFORE ENTERING A TRAFFIC CIRCLE. WHEN STARTING AND TURNING RIGHT TO ENTER THE TRAFFIC CIRCLE, MY POWER STEERING SEIZED UP. IT DIDN'T JUST GO DEAD -- IT STARTED VIBRATING AND I COULD FEEL THE MOTOR ACTIVELY RESISTING ANY STEERING MOVEMENT. THERE WAS NO AUDIBLE WARNING AND NO WARNING LIGHTS ILLUMINATED ON MY DASHBOARD. ALL ELECTRONICS SEEMED TO OPERATE NORMALLY. WHEN I TURNED MY IGNITION OFF AND ON AGAIN, STEERING RETURNED TO NORMAL. THIS IS A LIFE-THREATENING SAFETY ISSUE. I HAVE NOT RECEIVED ANY RECALL NOTICES RELATED TO STEERING.

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