NHTSA Complaint #11398101 β€” 2018 RAM 3500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11398101
Vehicle 2018 RAM 3500
Component STEERING
Date of Incident
Date Filed
Mileage 40,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State ID

Consumer Description

DUE TO SAFETY RECALL V06, I AM NO LONGER ABLE TO ADJUST THE STEERING WHEEL IN MY TRUCK AFTER AN ALIGNMENT, LEAVING THE STEERING WHEEL IN A $60K TRUCK OFF. I HAVE BEEN IN CONTACT WITH CHRYSLER SINCE NOVEMBER 2020, AND THEY CONTINUE TO CLOSE MY CASE AND HAVE NOT ONCE RETURNED A CALL. I EXPECT THIS RECALL TO BE HANDLED PROPERLY, AND NOT JUST WELDED TOGETHER.

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