NHTSA Complaint #11398101 — 2018 RAM 3500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11398101
Vehicle	2018 RAM 3500
Component	STEERING
Date of Incident	November 1, 2020
Date Filed	February 26, 2021
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ID

Consumer Description

DUE TO SAFETY RECALL V06, I AM NO LONGER ABLE TO ADJUST THE STEERING WHEEL IN MY TRUCK AFTER AN ALIGNMENT, LEAVING THE STEERING WHEEL IN A $60K TRUCK OFF. I HAVE BEEN IN CONTACT WITH CHRYSLER SINCE NOVEMBER 2020, AND THEY CONTINUE TO CLOSE MY CASE AND HAVE NOT ONCE RETURNED A CALL. I EXPECT THIS RECALL TO BE HANDLED PROPERLY, AND NOT JUST WELDED TOGETHER.

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