NHTSA Complaint #11638525 — 2018 RAM 3500
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11638525 |
| Vehicle | 2018 RAM 3500 |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NV |
Consumer Description
My vehicle is experiencing an abnormal free play in the steering wheel during driving on mountain roads. The steering box will all of a sudden get “light” and over steer in a long corner and has been getting worse, I have had several other friends that have experienced total failure of the steering box and have reported that the problem gets worse over time, before complete failure of steering. My nearest dealer has confirmed that the steering box may need to be replaced but it is not a “recall”! Seems pretty dangerous to me if steering may fail. Many online forums have numerous customers with same issue and had to have steering box replaced for this exact senerio. This is a highly costly repair and my truck only has 73kmiles on it. I feel this is a very serious issue that needs to be addressed by Ram! Especially if they have replaced steering boxes due to this exact complaint. They quoted me over $2500 to replace, but said it was not covered under a recall? I am very nervous driving this truck when this situation has gotten worse and is very noticeable when driving.
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