NHTSA Complaint #11638525 — 2018 RAM 3500

STEERING issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11638525
Vehicle 2018 RAM 3500
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NV

Consumer Description

My vehicle is experiencing an abnormal free play in the steering wheel during driving on mountain roads. The steering box will all of a sudden get “light” and over steer in a long corner and has been getting worse, I have had several other friends that have experienced total failure of the steering box and have reported that the problem gets worse over time, before complete failure of steering. My nearest dealer has confirmed that the steering box may need to be replaced but it is not a “recall”! Seems pretty dangerous to me if steering may fail. Many online forums have numerous customers with same issue and had to have steering box replaced for this exact senerio. This is a highly costly repair and my truck only has 73kmiles on it. I feel this is a very serious issue that needs to be addressed by Ram! Especially if they have replaced steering boxes due to this exact complaint. They quoted me over $2500 to replace, but said it was not covered under a recall? I am very nervous driving this truck when this situation has gotten worse and is very noticeable when driving.

Related Complaints for the 2018 RAM 3500

Other STEERING Complaints

#11700789 No solution for the antilock breaking system,causing drivability issues and loss of traction control,abs and control ...
#11687726 24V-896. This recall is a safety issue known for years. There is still no action from the manufacturer! I was extre...
#11638540 Brakes went out and steering which caused loss of control of vehicle.
#11578365 Abs/traction control light. Dealer says it needs a new abs module and pump. It’s too new to have these issues, dealer...
#11563236 The contact owns a 2018 Ram 3500. The contact stated while driving 60 MPH, the vehicle unintendedly steered to the ri...

Recent Complaints for the 2018 RAM 3500

#11719057 SERVICE BRAKES, HYDRAULIC The contact owns a 2018 Ram 3500. The contact stated that while driving at an undisclosed speed, the ABS warning ligh...
#11718468 ELECTRICAL SYSTEM While towing 10,000 lb trailer vehicle displayed indicators that traction control and ABS were failing. I've taken v...
#11718468 SERVICE BRAKES While towing 10,000 lb trailer vehicle displayed indicators that traction control and ABS were failing. I've taken v...
#11717505 SERVICE BRAKES, HYDRAULIC The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brak...
#11717028 SERVICE BRAKES Vehicle ABS malfunctions routinely. This comprises reliability and overall road safety. This recall is well over 3 ye...
Check any vehicle history by VIN - Free vehicle history report