NHTSA Complaint #11398063 — 2015 VOLVO S60 ENGINE

Complaint Details

ODI Number	11398063
Vehicle	2015 VOLVO S60
Component	ENGINE
Date of Incident	January 1, 2021
Date Filed	February 26, 2021
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

MY CAR WAS EXCESSIVELY BURNING OIL. IT REQUIRED MULTIPLE OIL CHANGES AND I WASN'T NOTIFIED OF THE LOW OIL UNTIL THE OIL WAS NEARLY EMPTY. VOLVO PERFORMED TESTS TO CONFIRM I HAD AN OIL CONSUMPTION ISSUE THAT COST OVER $500. THE INITIAL REPAIR WAS TO REPLACE THE PISTON RINGS. NOW THEY'VE TOLD ME THE PISTONS ARE SCORED FROM THE LACK OF OIL/CONSUMPTION AND I REQUIRE A NEW ENGINE. THE LACK OF NOTIFICATIONS OF LOW OIL AND THE DAMAGE TO MY ENGINE POSE A SAFETY RISK. I KNOW THIS ISSUE IS OCCURRING ACROSS A WIDE RANGE OF VOLVOS.

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