NHTSA Complaint #11397768 — 2016 CHEVROLET TRAVERSE STEERING

Complaint Details

ODI Number	11397768
Vehicle	2016 CHEVROLET TRAVERSE
Component	STEERING
Date of Incident	January 31, 2021
Date Filed	February 24, 2021
Mileage	54,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

I WAS DRIVING IN A NEIGHBORHOOD ROAD AND CAME TO A STOP SIGN. I PROCEEDED TO MAKE A LEFT TURN AND THE POWER STEERING NO LONGER WORKED. MY TRAVERSE HAD 54K. I TOOK IT TO A LOCAL REPAIR SHOP AND THEY REPLACED THE POWER STEERING PUMP, HIGH PRESSURE LINE, FLUSHED THE POWER STEERING SYSTEM AND HAD TO REPLACE THE SERPENTINE BELT BECAUSE FLUID GOT ALL OVER THE BELT. I GOT THE SUV BACK AND IT STILL WASN'T RIGHT. THE REPLACEMENT PUMP WAS ALSO BAD.

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