NHTSA Complaint #11692570 — 2016 CHEVROLET TRAVERSE

The contact owns a 2016 Chevrolet Traverse. The contact stated that the vehicle was retrieved from a dealer after a recall regarding the air bags; however, while driving approximately 25 MPH and depressing the accelerator pedal, the vehicle lunged forward. The contact stated that the Stability Control warning light illuminated. The contact drove the vehicle back to the dealer, and the dealer was unable to determine the cause of the failure. The contact stated that the vehicle remained with the dealer for 2 months and the dealer attempted to perform the air bag recall again. The contact stated that later, when the vehicle was picked up, while his wife was driving at an undisclosed speed, the Stability Control warning light illuminated, and the vehicle lunged forward while the accelerator pedal was depressed. The vehicle was taken to another dealer but was not yet diagnosed or repaired. The manufacturer was informed of the failure and had referred the contact to the second dealer. The failure mileage was approximately 140,000.