NHTSA Complaint #11564206 — 2016 CHEVROLET TRAVERSE

The contact owns a 2016 Chevrolet Traverse. The contact stated while driving approximately 70 MPH, the vehicle began to lose motive power and was making a loud abnormal sound coming from under the floorboards. The contact stated that the transmission warning light was illuminated. The contact was able to pull over and turn off the vehicle. The contact stated that the vehicle was restarted and shifted to drive(D), the vehicle revved but failed to respond as needed. The contact shifted to reverse(R) however, the vehicle failed to move. The contact called a tow truck and had the vehicle towed to a local dealer, where it was determined that there were fragments of metal in the transmission and that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 44,000.