NHTSA Complaint #11397294 — 2016 FORD EXPLORER

STRUCTURE:BODY issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11397294
Vehicle	2016 FORD EXPLORER
Component	STRUCTURE:BODY
Date of Incident	February 20, 2021
Date Filed	February 22, 2021
Mileage	45,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

WHILE TRAVELING AT APPROXIMATELY 70 MPH THE PASSENGER SIDE WINDSHIELD PILLAR MOLDING DEPARTED THE VEHICLE. WHILE RESEARCHING PART NUMBERS AND REPAIRS ONLINE I HAVE NOTICED THIS APPEARS TO BE A COMMON PROBLEM FOR EXPLORERS FROM 2011- 2018. ALSO SEEMS SOMEWHAT RELATED TO THE CURRENT RECALL FOR EXPLORER ROOF RACKS THAT USE SOME OF THE SAME MOUNTING HARDWARE. PARTS SEPARATING FROM VEHICLES AT HIGHWAY SPEEDS CREATES HIGH RISK OF INCIDENTS.

Related Complaints for the 2016 FORD EXPLORER

Other STRUCTURE:BODY Complaints

#11718362 — February 16, 2026 — The pillars flew off and I can not get them repaired and they have no remedy for it the dealership glued them back

#11715444 — February 4, 2026 — Since March of 2024, this vehicle has been waiting on parts to correct Ford recall 24S02. The dealerships are even fr...

#11713670 — January 27, 2026 — 2016 FORD Explorer EXTERIOR A-PILLAR & B-PILLAR APPLIQUE TRIM CLIP THIS MAY RESULT IN THE B-PILLAR TRIM APPLIQUES D...

#11699206 — November 13, 2025 — I called ford about this recall in December of last year. The dealer in Chico CA. I submitted a request to get it don...

#11698002 — November 6, 2025 — I want to escalate the recall that Ford has on my 2016 Ford Explorer A-pillars. This recall was issued on January 20...

Recent Complaints for the 2016 FORD EXPLORER

#11719425 — STRUCTURE — February 20, 2026 — The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign number: 25V347000 (Structu...

#11718812 — STRUCTURE — February 18, 2026 — The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Struc...

#11718812 — STRUCTURE:BODY:DOOR — February 18, 2026 — The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Struc...

#11718484 — LATCHES/LOCKS/LINKAGES:DOORS:LATCH — February 17, 2026 — The contact owns a 2016 Ford Explorer. The contact stated that while the vehicle was parked and occupied, while attem...

#11716715 — STRUCTURE — February 9, 2026 — The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V347000 (Structu...