NHTSA Complaint #11396992 — 2013 FORD FOCUS

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11396992
Vehicle	2013 FORD FOCUS
Component	STEERING
Date of Incident	February 18, 2021
Date Filed	February 19, 2021
Mileage	77,271 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	HI

Consumer Description

WHILE DRIVING IN REVERSE TO PARK THE CAR IN MY GARAGE, THE STEERING WHEEL SUDDENLY BECAME NEARLY IMPOSSIBLE TO STEER. THERE IS AN ERROR MESSAGE ON THE CONSOLE THAT SAYS 'STEERING ASSIST FAULT SERVICE REQUIRED'. I CHECKED IT THE FOLLOWING DAY, AND THE PROBLEM PERSISTS.

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