NHTSA Complaint #11396860 — 2018 FORD F-150 ENGINE

Complaint Details

ODI Number	11396860
Vehicle	2018 FORD F-150
Component	ENGINE
Date of Incident	February 16, 2021
Date Filed	February 18, 2021
Mileage	34,490 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

ON OR ABOUT THE WEEK OF 10/26/2020, I TOOK MY TRUCK TO J.C. LEWIS FORD IN SAVANNAH, GA FOR A TRANSMISSION SHIFTING ISSUE TO BE LOOKED AT. WHILE THERE, THEY ALSO CHECKED THE OIL IN THE VEHICLE AND NOTED IT WAS VERY LOW. AS A RESULT OF THIS, THEY COMPLETED AN ENGINE OIL CHANGE, REPROGRAMMED THE COMPUTER AND REPLACED THE OIL LEVEL INDICATOR PER TSB 19-2365, AND I COULD PICK UP THE TRUCK, WHICH I DID. THIS PAST TUESDAY, 2/16/2021, I CHECKED THE OIL LEVEL IN MY TRUCK AND FOUND IT TO BE OVER A QUART LOW. THE VEHICLE HAS ONLY HAD A LITTLE OVER 3000 MILES PUT ON IT SINCE THE FORD PROVIDE WARRANTY OIL CHANGE. I PHONED J.C LEWIS FORD AFTER NOTICING THE OIL WAS LOW AND THEY REQUESTED THAT I BRING MY VEHICLE IN TO BE LOOKED AT. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP.

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