NHTSA Complaint #11396560 — 2018 HYUNDAI TUCSON

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11396560
Vehicle	2018 HYUNDAI TUCSON
Component	ENGINE
Date of Incident	February 1, 2021
Date Filed	February 16, 2021
Mileage	20,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

THE VEHICLE WHEN TEMP IS SET TO HIGH HEAT THEN SWITCHED TO 75 DEGREES THERE IS A STRONG COOLANT SMELL THAT COMES FROM THE HVAC SYSTEM. IT MAKES ME NAUSEOUS WHILE DRIVING. TOOK TO DEALERSHIP WHERE THEY SAID THEY CAN DUPLICATE THE ISSUE. CALLED HYUNDAI CUSTOMER CARE AND THEY CALLED ONCE AND I MISSED IT AND EMAILED THEM AND CALLED AND NO ONE HAS CONTACTED ME BACK. COOLANT IS HAZARDOUS TO BREATH IN AND THEY DON'T TAKE IT AS A SERIOUS MATTER

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