NHTSA Complaint #11396479 — 2015 KIA SORENTO

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11396479
Vehicle	2015 KIA SORENTO
Component	STRUCTURE:BODY
Date of Incident	February 16, 2021
Date Filed	February 16, 2021
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

STARTING A YEAR AGO, THE PAINT ON MY 2015 VEHICLE (LESS THAN 60K MILES) BEGAN TO FLAKE OFF. I HAVE THE KIA PEARL WHITE COLOR AND MY STORY IS CONSISTENT WITH THE HUNDREDS OF OTHER CASES ONLINE. THE PAINT FLAKES OFF WITH PRESSURE FROM A GARDEN HOSE. I KEEP MY CAR CLEAN AND DETAILED (TWICE A YEAR). THERE ARE NO DENTS OR MARKS AT ANY OF THE LOCATIONS VALIDATING THAT THIS ISN'T DAMAGE FROM A ROCK OR ROAD DEBRI. I HAVE TAKEN MY CAR TO SEVERAL PAINT AND BODY SHOPS AND THEY ALL RECOMMEND THE PAINT BE REMOVED COMPLETELY AS MY ONLY OPTION OF REPAIR BECAUSE THE ORGINAL PAINT IS NOT BONDED PROPERLY TO THE BODY. KIA REFUSES TO ADMIT THAT THIS IS A DEFECT.

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