NHTSA Complaint #11396468 — 2016 DODGE JOURNEY

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number 11396468
Vehicle 2016 DODGE JOURNEY
Component EXTERIOR LIGHTING
Date of Incident
Date Filed
Mileage 48,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State ND

Consumer Description

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING WITH THE HEADLIGHTS ACTIVATED, THE DRIVER'S AND PASSENGER'S SIDE HEAD LIGHTS WOULD INTERMITTENTLY FLICKER AND TURN OFF AND ON. THE CONTACT REPLACED THE BULBS SEVERAL TIMES HOWEVER, THE FAILURE PERSISTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER RYAN MOTORS DODGE CHRYSLER LOCATED AT 1212 2ND ST W, WILLISTON, ND 58801 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 48,000.

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