NHTSA Complaint #11388963 — 2016 DODGE JOURNEY ELECTRICAL SYSTEM

Complaint Details

ODI Number	11388963
Vehicle	2016 DODGE JOURNEY
Component	ELECTRICAL SYSTEM
Date of Incident	January 13, 2021
Date Filed	January 20, 2021
Mileage	122,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

EITHER SITTING OR DRIVING, THE CARS LIGHTS COME ON AND IT LOSES POWER AND STOPS. SOMETIMES WHEN I TRY TO START IT, IT WON'T START AND I JUST GOT A NEW BATTERY! THERE ARE SEVERAL PEOPLE HAVING THIS PROBLEM. I JUST GOT MY JOURNEY 2 MONTHS AGO, IT WAS USED, AND I NEVER COULD HAVE IMAGINED THE PROBLEM I HAVING WITH IT! THIS IS MY ONLY TRANSPORTATION, AND I NEED IT FOR WORK! SOMEONE SAID IT IS THE TIPM, OTHERS HAVE SAID IT'S THE BATTERY, ETC... THIS HAPPENS EITHER WHILE I'M DRIVING OR SITTING IDLE!

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