NHTSA Complaint #11396434 — 2020 KIA SOUL POWER TRAIN

Complaint Details

ODI Number	11396434
Vehicle	2020 KIA SOUL
Component	POWER TRAIN
Date of Incident	February 2, 2021
Date Filed	February 16, 2021
Mileage	12,400 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

THE TRANSMISSION HAS FAILED TWICE IN THIS 2020 KIA SOUL, ONCE AT 4K MILES AND AGAIN WITH A NEW TRANSMISSION AT 12K MILES. TWICE WITHIN 18 MONTHS. EACH TIME DRIVING ON I-10 EXPRESSWAY NEAR PENSACOLA, FLORIDA WHEN ENGINE STARTS DECELERATING AND CAN NOT ACCELERATE UNTIL THE POINT WHERE THE ENGINE STARTS WHINING AND THE CAR IS BASICALLY COASTING AT 10-15 MPH.

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