NHTSA Complaint #11396385 — 2019 CHEVROLET COLORADO ENGINE

Complaint Details

ODI Number	11396385
Vehicle	2019 CHEVROLET COLORADO
Component	ENGINE
Date of Incident	November 17, 2019
Date Filed	February 15, 2021
Mileage	31,719 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

SINCE SHORTLY AFTER PURCHASING THE VEHICLE NEW, I HAVE EXPERIENCED HARD SHIFTING, SLIPPING WHEN ACCELERATING, ALSO EXPERIENCE ROUGH IDLE AT TIMES.I HAVE HAD THE TORQUE CONVERTER REPLACED BUT I STILL HA E THE PROBLEM. I'VE EVEN HAD THE SERVICE MANAGER RIDE WITH ME AND HE STATED HE EXPERIENCED THE LUGGING SENSATION, AND SAID IT'S NORMAL, THEY STILL DID NOTHING TO HELP ME, AND THIS IS NOTED ON THEIR SERVICE RECORD! THIS VEHICLE HAS BEEN IN THE SHOP SEVERAL TIMES FOR THE SAME ISSUE, AND I GET THE SAME ANSWER AS THEY FIND NOTHING WRONG.

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