NHTSA Complaint #11690718 — 2019 CHEVROLET COLORADO

The contact owns a 2019 Chevrolet Colorado. The contact stated that while reversing, the rearview camera image was blank, and the message "Service Camera" was displayed. The contact noticed that upon closing the tailgate with the key, the rearview camera image failed to display while reversing. The contact stated that the failure was initially occurring intermittently, but the rearview camera later became inoperable. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 42,000.