NHTSA Complaint #11396367 — 2016 HONDA PILOT

WE HAVE AN ONGOING ISSUE WITH OUR AUTO-IDLE FEATURE MALFUNCTIONING THAT BEGAN AT ABOUT 20,000 MILES. I HAVE WRITTEN A COMPLAINT HERE BEFORE, AS HAVE MANY OTHER 2016 PILOT OWNERS, HOWEVER NOTHING APPEARS TO HAVE BEEN DONE TO DATE. THIS IS A SIGNIFICANT SAFETY FEATURE WHEN THE AUTO-IDLE IS ENGAGED, FOOT IS TAKEN OFF THE BRAKE AND THE CAR COMPLETELY SHUTS OFF, OFTEN TIMES NOT STARTING BACK UP WITHOUT A JUMP START. THE CAR COMPLETELY SHUTS OFF, WARNING LIGHTS FLASH ALL OVER THE DASH AND NO MATTER WHAT YOU TRY THE CAR WILL NOT START BACK UP.THIS HAS HAPPENED TO MY WIFE WITH OUR 2 DAUGHTERS NUMEROUS TIMES. FORTUNATELY, THERE HASN'T BEEN AN ACCIDENT, BUT MY GREATEST FEAR IS ONE TIME THERE WILL BE. NATURALLY THIS ALWAYS SEEMS TO HAPPEN AT BUSY INTERSECTIONS. WE HAVE TAKEN THE VEHICLE INTO HONDA DEALERSHIP WHERE WE PURCHASED THE VEHICLE TOO MANY TIMES TO COUNT. THEY HAVE REPLACED THE BATTERY, REPLACED THE START/STOP SWITCH, CLEANED OUT MULTIPLE ERROR CODES. NOTHING HAS PROVIDED A PERMANENT FIX. WE JUST HAD TO HAVE OUR TRANSMISSION REPLACED AT 70,000 MILES! THE PROBLEM REARED IT'S HEAD AGAIN TODAY. THIS TIME MY WIFE HAD TO PRESS THE BRAKE, THE GAS PEDAL (BOTH WITH ALL HER MIGHT) AND PRESS THE START/STOP BUTTON AT THE SAME TIME. SOMETHING ISN'T RIGHT. I'M CONVINCED WE HAVE A LEMON, HOWEVER THE DEALER SEEMS TO THINK WE DON'T HAVE A CASE FOR THAT. HONDA HAS TO STEP IN AND TAKE ACCOUNTABILITY. THERE ARE FAR TOO MANY 2016 PILOT OWNERS HAVING THIS SAME ISSUE FOR HONDA NOT TO REALIZE THE VALID SAFETY CONCERN WE ALL HAVE. TAKE A LOOK AT PILOTEERS.ORG AND YOU WILL FIND A RIDICULOUSLY LONG LIST OF FRUSTRATED 2016 PILOT OWNERS ALL STRUGGLING WITH THE SAME PROBLEM. I AM URGING YOU TO TAKE ACTION TO CORRECT THIS PROBLEM. WE PURCHASED THIS VEHICLE FOR THE SAFETY FEATURES, HOWEVER "SAFE" ISN'T SOMETHING I FEEL KNOWING MY WIFE AND DAUGHTERS ARE IN THIS VEHICLE MULTIPLE TIMES PER DAY.