NHTSA Complaint #11396262 — 2013 FORD EXPLORER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11396262
Vehicle	2013 FORD EXPLORER
Component	STEERING
Date of Incident	February 8, 2021
Date Filed	February 15, 2021
Mileage	81,300 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

WHILE DRIVING ON A CITY STREET AND TURNING A CORNER, THE POWER STEERING ASSIST WARNING APPEARED ON THE DASHBOARD DISPLAY. THE POWER STEERING QUIT WORKING. I HAD TO STOP IN THE MIDDLE OF THE STREET AND RESTART THE VEHICLE TO ENGAGE THE POWER STEERING. THIS HAS HAPPENED BEFORE BUT WHILE THE VEHICLE WAS STOPPED. THIS ISSUE WAS SUBJECT TO NHTA RECALL 14V-286 REGARDING 2013 EXPLORERS (RECALL NUMBER 14S06), BUT MY EXPLORER WAS NOT INCLUDED WITH THE ONES THAT WERE RECALLED. MY LOCAL FORD DEALER IS UNABLE TO SCHEDULE A REPAIR APPOINTMENT FOR ANOTHER MONTH SO I WILL TRY TO LOCATE AN INDEPENDENT REPAIR SHOP THAT CAN FIX THE PROBLEM.

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