NHTSA Complaint #11396127 — 2017 TESLA MODEL S

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11396127
Vehicle	2017 TESLA MODEL S
Component	VISIBILITY/WIPER
Date of Incident	February 13, 2021
Date Filed	February 13, 2021
Mileage	39,045 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

PURCHASED A USED TESLA, TODAY (ON 2ND DAY) DRIVING ON LOCAL STREET, IT WAS RAINING A BIT, TURNED ON WIPERS, DIDN'T WORK, PULLED OVER AND ATTEPMTED FEW MORE TIMES, NO LUCK. TESLA ATTEMPTED TO ADDRESS THE ISSUE REMOTELY THROUGH BASIC TROUBLESHOOTING BUT NO LUCK. WHEN WIPERS WERE TURNED ON, IT WAS PULLING DOWNWARD INSTEAD OF GOING UP. THEY ENDED UP TOWING CAR, CURRENTLY IN SERVICE CENTER.

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