NHTSA Complaint #11395830 — 2016 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11395830
Vehicle	2016 HYUNDAI SONATA
Component	ENGINE
Date of Incident	December 22, 2020
Date Filed	February 11, 2021
Mileage	150,735 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

I WAS DRIVING TO WORK WHEN A WARNING SHOWED UP ON MY VEHICLE. THE WARNING MESSAGE SAID: CHECK HYBRID SYSTEM, TURN OFF ENGINE. THE CHECK ENGINE LIGHT CAME ON RIGHT AWAY AND ANOTHER LIKE SHAPED IN A TRIANGLE FORM WITH HEV WRITTEN INSIDE OF IT CAME ON AS WELL. I PULLED ASIDE AND TURN OFF THE ENGINE AND CALL HYUNDAI. I WAS TOLD THEY DO NOT HAVE A REMEDY FOR THE ENGINE RECALL YET, AND THEY ASKED ME FOR $9444 TO FIX THE PROBLEM IT'S NOT THEIR PROBLEM EVEN THOUGH THEY HAVE THE RECALL ON THE ENGINE.

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