NHTSA Complaint #11395772 — 2017 FORD EXPLORER UNKNOWN OR OTHER

Complaint Details

ODI Number	11395772
Vehicle	2017 FORD EXPLORER
Component	UNKNOWN OR OTHER
Date of Incident	June 1, 2017
Date Filed	February 11, 2021
Mileage	200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

1ST TIME I HAD MY CAR WASHED THROUGH A DRIVE THROUGH CAR WASH THE LUGGAGE RACKS ON TOP OF THE EXPLORER LIFTED UP. TOOK THE VEHICLE TO FORD DEALERSHIP IN EL CAJON CA (WERE THE VEHICLE WAS PURCHASED) AND THEY WANTED $500 TO FIX IT. DID NOT GIVE ME A TICKET WITH THE PROBLEM LISTED ON IT. IT WAS A BRAND NEW VEHICLE. THEY NOW LIFT IN HEAVY WIND OR IF I TRY TO WASH THE TOP OF THE VEHICLE. NOT SURE OF DATE WAS IN 2017 RIGHT AFTER BOUGHT THE CAR.

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