NHTSA Complaint #11395485 — 2018 FORD ESCAPE

TOOK VEHICLE IN FOLLOWING A RECALL NOTICE FOR CONTROLLER MODULE. TWO MONTHS LATER THE CHECK ENGINE LIGHT CAME ON. TOOK VEHICLE BACK AND IT RESULTED IN A COOLANT LEAK INTO THE CYLINDER. THE BLOCK WAS WARPED AND NEEDED TO BE REPLACED, AS WELL AS A NEW FLYWHEEL AND HEAD GASKET. SIX MONTHS LATER, THE VEHICLE SHIFTED HARD AND THEN STOPPED BEING ABLE TO MOVE. THIS RESULTED IN A SECOND FLYWHEEL BEING INSTALLED ALONG WITH A NEW TRANSMISSION PUMP, SEALS, AND TORQUE CONVERTER. STILL DOES NOT RUN CORRECTLY AND THE AUTOMATIC SHUT OFF DOES NOT WORK. VEHICLE HAS HAD A SINGLE OWNER AND LESS THAN 35,000 MILES ON IT. BELIEF IS THAT THESE PROBLEMS ARE A RESULT OF A POORLY DESIGNED ENGINE AND THE ORIGINAL RECALL.