NHTSA Complaint #11395451 — 2015 VOLKSWAGEN PASSAT

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11395451
Vehicle	2015 VOLKSWAGEN PASSAT
Component	ELECTRICAL SYSTEM
Date of Incident	January 25, 2021
Date Filed	February 9, 2021
Mileage	67,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

I PURCHASED THE VEHICLE FROM EMPIRE AUTO USED. I HAD AN ISSUE WITH THE HORN AND THEY TOLD ME IT WAS A RECALL ON THE CLOCKSPRING. I DECIDED TO TAKE IT TO THE DEALER ITSELF FOR THE SERVICE. THE PART HAS BEEN REPLACE LIKE 3 TIMES ALREADY. I CONSIDER THIS A SAFETY ISSUE. THEY CAN'T FIGURE OUT IT KEEPS HAPPENING. PLEASE ADVICE, THE LAST SERVICE DATE WAS ON 01/25/2021. AT THE PRESENT TIME I GOT NO HORN AGAIN.

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