NHTSA Complaint #11699627 — 2015 VOLKSWAGEN PASSAT
AIR BAGS issue reported to NHTSA
Complaint Details
| ODI Number | 11699627 |
| Vehicle | 2015 VOLKSWAGEN PASSAT |
| Component | AIR BAGS |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AZ |
Consumer Description
The airbag system/clockspring assembly in the steering column appears to have failed. The airbag warning light turned on and all steering-wheel controls stopped working at the same time, which indicates that the driver airbag may not function in a crash. The vehicle can be inspected upon request. This is a major safety risk because the primary airbag might not deploy during a collision, putting the driver at high risk of injury. The issue has remained constant since it first appeared. I had the vehicle inspected by a highly reputable independent repair shop, and their assessment was that the clockspring/airbag component has failed. They advised that the necessary replacement part is unavailable to order, leaving the vehicle without a functional airbag system. I have also seen many other owners of similar 2015 Passat models reporting the same failure online, which suggests this may be a widespread defect. The airbag light is the only warning I received. It turned on a few months ago and has stayed on continuously since. UNKNOWN if there are other related electrical faults.
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