NHTSA Complaint #11395078 — 2020 HYUNDAI KONA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11395078
Vehicle	2020 HYUNDAI KONA
Component	ENGINE
Date of Incident	January 27, 2021
Date Filed	February 7, 2021
Mileage	7,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

MY 6 MONTH OLD, HYUNDAI 2020 KONA THAT I BOUGHT IN JULY OF 2020 WITH ONLY 7000 MILES ON IT HAD ITS ENGINE FAIL AS I WAS DRIVING MULTIPLE TIMES BEFORE I WAS ABLE TO GET IT TO A MECHANIC. NO INDICATION LIGHTS CAME ON TELLING ME THAT THERE WAS SOMETHING WRONG WITH THE CAR BEFORE THE ENGINE FAILED. THE CAR IS NOW AT HYUNDAI DEALERSHIP AND THEY ARE TELLING ME THAT MY NEW CAR NEEDS A NEW ENGINE AND THEY HAVE NO IDEA WHAT STARTED IT OR IF REPLACING THE ENGINE WILL FIX IT. THIS INCIDENT HAPPENED WHILE I WAS PULLING INTO A PARKING LOT, WHILE I WAS ON THE HIGHWAY, WHILE I WAS AT A STOP LIGHT AND AGAIN PULLING INTO THE HYUNDAI DEALERSHIP. I DO NOT FEEL SAFE DRIVING THIS VEHICLE AND THE DEALERSHIP IS NOT DOING ANYTHING TO MAKE THIS RIGHT.

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