NHTSA Complaint #11395056 — 2020 SUBARU OUTBACK

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11395056
Vehicle	2020 SUBARU OUTBACK
Component	VISIBILITY/WIPER
Date of Incident	February 6, 2021
Date Filed	February 7, 2021
Mileage	2,300 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

MY HUSBAND AND I WERE DRIVING ON THE HIGHWAY FOR APPROXIMATELY 20 MINUTES, WHEN WE STARTED TO HEAR A CRACKLING SOUND. SOON AFTER, WE WATCHED THE WINDSHIELD START TO CRACK ON THE DRIVER'S SIDE. THE CRACK CONTINUED TO SPREAD, AND BY THE TIME WE RETURNED HOME, THE CRACK EXTENDED FURTHER. WE WERE DRIVING STRAIGHT AT 61 MPH WHEN THE CRACK STARTED, NO TURNS OR BUMPS IN THE ROAD AT THE TIME THE CRACK APPEARED. THIS HAPPENED ON OUR 2020 OUTBACK TOURING WITH 2,300 MILES, THAT WE PURCHASED OCTOBER 2020.

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