NHTSA Complaint #11394951 — 2019 NISSAN ROGUE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11394951
Vehicle	2019 NISSAN ROGUE
Component	ELECTRICAL SYSTEM
Date of Incident	January 19, 2021
Date Filed	February 6, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

WHEN PURCHASED 2019 NISSAN ROGUE, THE AEB WARNING LIGHT CAME ON. DEALER SAID THAT CAR FRESHLY WAXED & COVERED SENSOR. IT WILL AWAY SHORTLY. SEVERAL DAYS LATER, PROBLEM EXISTED. BROUGHT VEHICLE BACK TO DEALER. SERVICE TECH STATED THAT SOFTWARE WAS OUT OF DATE & UPDATED SOFTWARE. 2 DAYS LATER, AEB WARNING LIGHT CAME BACK ON, AND NOW VEHICLE SUDDENLY BRAKED SLIGHTLY ON IT'S OWN WHILE DRIVING WITHOUT ANY OBSTRUCTION OR INTERFERENCE IN THE CAR'S PATH. AFTER GOOGLING THIS CONDITION, I BECAME AWARE OF NISSAN'S ONGOING PROBLEM WITH THIS MAKE/MODEL. DEALERSHIP NEVER MADE ME AWARE OF ANY PROBLEMS. NOW ATTEMPTING TO MAKE A FOLLOW-UP APPOINTMENT WITH DEALERSHIP & THEY LEAVE ME ON HOLD & WON'T HELP.

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