NHTSA Complaint #11710290 — 2019 NISSAN ROGUE

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING issue reported to NHTSA

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Complaint Details

ODI Number	11710290
Vehicle	2019 NISSAN ROGUE
Component	FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Date of Incident	January 11, 2026
Date Filed	January 12, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

Vehicle randomly (twice in past 5 weeks) stops while driving. Fortunately it was on side roads with no vehicles close behind me. There is supposed to be a software update that is free of charge per (TSB NTB19-033G). But my local nissan dealerships won't do that without a full service diagnostic and road test. Problem is it is so random that issue will not happen while they have the vehicle and they will give the vehicle back to me without a fix or software update and hand me a big bill for fixing nothing. Guess I have to turn that feature off each time I start it until I can get rid of said vehicle. Thanks for nothing Nissan. It's always about money and not our safety.

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