NHTSA Complaint #11394780 — 2020 RAM 3500

I AM ONE OF THE MANY 19-20 HD RAM OWNERS OUT THERE THAT HAVE THE PLAGUED BOSCH CP4 FUEL PUMP. IT IS ESSENTIALLY A TIME BOMB WAITING FOR OFF BECAUSE WHEN IT GOES IT SEND METAL THROUGHOUT THE FUEL SYSTEM MAKING THE VEHICLE INOPERABLE. THAT IS BAD ESPECIALLY THOSE OF US THAT TOW HEAVY. I HAVE ASKED RAM MULTIPLE TIMES ON WHEN THEY PLAN TO HELP US 19-20 OWNERS OUT AND I KEEP GETTING A COOKIE CUTTER ANSWER FROM THEM THAT NOTHING IS IN THE WORKS EVEN THOUGH THE 2021 MODEL HD RAMS HAVE THE RELIABLE CP3 FUEL PUMP AND IT IS A DIRECT SWAP OUT. LUCKILY NOTHING HAS YET HAPPENED TO MY VEHICLE BUT I WORRY WHEN I DRIVE TOWING OUR HOME AROUND, FULL TIME LIVING IN AN RV, THAT THE FUEL PUMP WILL GRENADE ITSELF. WHEN THAT FUEL PUMP GOES ABOUT HALF OF THE TIME THE DEALERSHIPS ARE NOT HONORING THE WARRANTY CLAIM BECAUSE THEY BLAME IT ON BAD FUEL BUT HOW CAN WE CONTROL IF THE FUEL WE GET IS BAD OR GOOD, SPECIFICALLY WATER IN FUEL. OWNERS ARE BEING STABBED WITH A 10K TO 20K REPAIR BILL TO REPLACE THE ENTIRE FUEL SYSTEM. PLEASE FORCE RAM TO ISSUE A RECALL TO REPLACE THE CP4 PUMP WITH THE CP3 PUMP SO THAT WE DO NOT DRIVE AROUND WITH A PLAGUED FUEL PUMP ANYMORE. TELL THEM TO DO THEIR JOB BECAUSE YOU EXPECT ME TO DO MINE. I AM NUCLEAR PROPULSION PLANT OPERATOR/SUPERVISOR FOR 20 PLUS YEARS IN THE NAVY AND WE SCRUTINIZE EVERYTHING TO ENSURE SAFE AND RELIABLE OPERATION OF NUCLEAR PROPULSION PLANTS.