NHTSA Complaint #11394729 — 2020 FORD EXPLORER
FUEL/PROPULSION SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11394729 |
| Vehicle | 2020 FORD EXPLORER |
| Component | FUEL/PROPULSION SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 5,687 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
I TOOK MY CAR TO THE BANK AND PARKED IN THE PARKING LOT AND WHILE I WENT TO THE ATM I LEFT THE CAR RUNNING I WASN'T AWAY FROM THE CAR FOR MORE THEN THREE MINUTES AND WHEN I GOT BACK IN THE CAR IT STARTED SPUTTERING AND THEN JUST SHUT OFF. I TRIED TO START IT BACK UP BUT UPON DOING SO THE VEHICLE WOULDN'T TURN OVER. THE ENGINE SOUNDED LIKE IT WANTED TO TURN OVER BUT WOULDN'T. I TRIED THIS A BUNCH OF TIMES UNTIL THE TOW TRUCK ARRIVED( ABOUT AN HOUR) BUT EVERY TIME THE VEHICLE STILL WOULDN'T TURN OVER. JUST CONTINUED TO MAKE THE ENGINE NOISE THEN WOULD SHUT OFF.
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