NHTSA Complaint #11394722 — 2017 KIA SOUL

ENGINE issue reported to NHTSA

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Fire

Complaint Details

ODI Number	11394722
Vehicle	2017 KIA SOUL
Component	ENGINE
Date of Incident	September 26, 2020
Date Filed	February 4, 2021
Mileage	65,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

BOUGHT A CERTIFIED PRE-OWNED 2017 KIA SOUL IN 2019 AND 1 YEAR AFTER USAGE THERE WAS AN ENGINE FAILURE FOR WHAT IT APPEARED TO BE NO REASON. I'VE READ THAT OTHERS HAVE EXPERIENCED THE SAME THING AROUND 60,000 MILES AND CONVENIENTLY ENOUGH OUR VEHICLE HAD 65000 MILES ON IT AT THE TIME OF THE ENGINE FAILURE. THERE WAS A LOUD KNOCKING NOISE AND THEN SMOKE WHEN IT FAILED. IT CAUSED A CRACK TO GO UP THROUGH THE SHORT BLOCK AND LUCKILY WASN'T ABLE TO DAMAGE THE VALVE TRAIN. I'VE TRIED CONTACTING EVERY KIA DEALERSHIP TO SEE IF THEY WOULD FIX THE PROBLEM BUT I GOT THE SENSE THEY DIDN'T WANT TO DEAL WITH THE COSTLY HEADACHE, ESPECIALLY DUE TO THE FACT I WAS BARELY OUTSIDE OF THE WARRANTY THRESHOLD OF 60000 MILES. I FEEL LIKE THERE SHOULD BE A RECALL ON THESE ENGINES ESPECIALLY IF THEY IS AN ONGOING LAWSUIT AGAINST OTHER KIA MODELS WITH SIMILAR PROBLEMS.

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