NHTSA Complaint #11394668 — 2012 HYUNDAI SANTA FE

TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT WHILE DRIVING 35 MPH AND APPROACHING A STOP SIGN, THE VEHICLE BEGAN TO SHAKE WITH AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER OF THE ROADWAY AND TURNED OFF THE VEHICLE OFF. THE VEHICLE FAILED TO RESTART. THE CONTACT CONTACTED HER HUSBAND WHO ARRIVED AND HAUL THE VEHICLE ON A TRAILER BACK TO THE RESIDENCE. THE VEHICLE WAS NOT REPAIRED NOR DIAGNOSED. BAY LINCOLN (641 W 15TH ST, PANAMA CITY, FL 32401, (850) 785-1591) WAS CONTACTED AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 112,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.