NHTSA Complaint #11394526 — 2021 TESLA MODEL 3

UNKNOWN OR OTHER issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11394526
Vehicle	2021 TESLA MODEL 3
Component	UNKNOWN OR OTHER
Date of Incident	January 31, 2021
Date Filed	February 3, 2021
Mileage	1,600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

THE HEATING SYSTEM FAILED IN DANGEROUSLY COLD CONDITIONS IN A REMOTE AREA ON A WEEKEND TRIP TO THE ADIRONDACKS. I WASN'T ABLE TO REACH ROADSIDE ASSISTANCE THROUGH THE APP, AND I END UP DRIVING IT 7 HOURS HOME WITHOUT ANY HEAT. THE HEAT SYSTEM FAILURE OCCURRED EARLY IN THE MORNING WHEN LEAVING OUR HOTEL TO DRIVE HOME. THE TEMPERATURE -18 DEGREES F. AFTER IT HAD BEEN REPAIRED, THE SERVICE MANAGER INDICATED THAT THE PROBLEM WAS CAUSED BY SEVERAL FAULTY SENSORS. HE INDICATED IT IS A COMMON PROBLEM, RESULTING FROM A BAD BATCH OF SENSORS FROM A CERTAIN MANUFACTURER, AND THAT TESLA HAS SINCE STOPPED PURCHASING THE SENSORS FROM THAT MANUFACTURER. THIS IMPLIES THAT TESLA KNEW THE SENSORS IN MY CAR WERE DEFECTIVE. WHAT THE HELL?! THIS IS DANGEROUS!!! IF I WAS A LITTLE OLD LADY, I COULD HAVE FROZEN TO DEATH! WHY HASN'T TESLA ISSUED A SAFETY RECALL?

Related Complaints for the 2021 TESLA MODEL 3

Other UNKNOWN OR OTHER Complaints

#11715178 — February 2, 2026 — Full self driving system (fsd) has ran a red light twice. It slows almost to a stop then takes off.

#11711146 — January 15, 2026 — HVAC system went out at 7500ish miles. It was repaired under warranty, and a "fix" was administered through software...

#11708149 — January 1, 2026 — To Whom It May Concern, I am submitting this complaint to report a serious and potentially dangerous safety defect a...

#11706126 — December 19, 2025 — After Tesla replaced my high voltage battery in May of 2024 all of the following started to happen. Prior to the rep...

#11703590 — December 7, 2025 — Central computer (motherboard), cameras (front/rear/side), autopilot/auto steer system. Error code: APS_w132. Descrip...

Recent Complaints for the 2021 TESLA MODEL 3

#11719399 — BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING — February 20, 2026 — The rear camera malfunctions intermittently and causes other errors to happen, like Automatic emergency braking unava...

#11719399 — FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING — February 20, 2026 — The rear camera malfunctions intermittently and causes other errors to happen, like Automatic emergency braking unava...

#11719399 — FORWARD COLLISION AVOIDANCE: WARNINGS — February 20, 2026 — The rear camera malfunctions intermittently and causes other errors to happen, like Automatic emergency braking unava...

#11717809 — POWER TRAIN — February 13, 2026 — HVAC system which provides cooling/heating for all the systems including the powertrain, battery, inverters, Full-Sel...

#11715697 — STRUCTURE:BODY — February 4, 2026 — I wrote several months ago about my 2021 tesla model 3 that the rear doors do not have any mechanical door handle rel...