NHTSA Complaint #11394447 — 2016 KIA SOUL ENGINE

Complaint Details

ODI Number	11394447
Vehicle	2016 KIA SOUL
Component	ENGINE
Date of Incident	January 28, 2021
Date Filed	February 3, 2021
Mileage	62,690 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

IN AUGUST OF 2020 CAR WAS NOT WANTING TO ACCELERATE, WHEN MAKING A TURN VEHICLE WOULD START GOING AND THEN LOSE MOMENTUM FOLLOWED BY A RAPID TAKE OFF IN DECEMBER TOOK VEHICLE IN FOR SOFTWARE UPDATE TO TRIGGER A LIMP MODE PER KIA, AT THIS TIME ADVISED THEM OF THE CAR BURNING 2-3 QUARTS OF OIL IN BETWEEN 3000 MILE OIL CHANGES. JANUARY 28TH 2021 WHILE DRIVING ON FREEWAY THE VEHICLE LOST ALL POWER AND SHUT COMPLETELY OFF. VEHICLE CAME ON AFTER A FEW SECONDS AND ADVISED THERE WAS A POSSIBLE ENGINE CONDITION AND TO CONTACT KIA. VEHICLE CAME BACK ON AND WAS TOWED TO DEALERSHIP. DEALERSHIP STATED THERE WERE NO CODES AND AFTER REACHING OUT TO KIA THE VEHICLE WAS RELEASED WITH NO CHANGES.

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