NHTSA Complaint #11394350 — 2006 FORD FUSION

TL* THE CONTACT OWNS A 2006 FORD FUSION. THE CONTACT STATED THAT AFTER DRIVING OVER A POTHOLE AT 30 MPH, THE BRAKE PEDAL DEPRESSED TO THE FLOORBOARD WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. ON ANOTHER OCCASION, THE CONTACT STATED THAT THE BRAKE PEDAL DEPRESSED TO THE FLOORBOARD WHILE DRIVING AT 25 MPH WITH THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE CONTACT WAS ABLE TO REGAIN NORMAL BRAKING OPERATION AFTER MULTIPLE ATTEMPTS TO RESTART THE VEHICLE. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. FAMILY FORD, INC. (30 NJ-183, NETCONG, NJ 07857) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.