NHTSA Complaint #11390911 — 2016 FORD F-150

I WENT TO THE FORD DEALERSHIP & THEY'RE THE ONES WHO TOLD ME ABOUT THE RECALL ON THE VEHICLE AFTER I HAD PURCHASED IT. THEY MADE UP EXCUSES AS TO WHY THEY COULDN'T FIX THE PROBLEM, ACCORDING TO THEM THEY DIDN'T HAVE PARTS TO RESOLVE THE RECALL ISSUE & TO COME BACK ANOTHER DAY. NOT TO WORRY THAT MY VEHICLE IS FINE. I'VE NOTICED MY TRUCK IS MALFUNCTIONING WHEN I TRY TO SLOW DOWN & STARTS SHAKING MAKING IT HARD TO BREAK ON TIME. I NOW PUT IN THE VIN NUMBER TO THEIR WEBSITE SO I CAN SCHEDULE A SERVICE & THE WEBSITE TELLS ME THERE'S NOT A RECALL ON MY VEHICLE. I UPLOADED A IMAGE OF WHAT IT SAYS SO THERE'S EVIDENCE OF THEIR NEGLIGENCE. NOT ONLY DID THEY SELL ME A TRUCK WITH MECHANICAL ISSUES GUARANTEEING ME THAT THE TRUCK WAS IN PHENOMENAL CONDITIONS BUT NOW THEY'RE ALSO REFUSING TO FIX IT.