NHTSA Complaint #11390819 — 2020 RAM 3500
FUEL/PROPULSION SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11390819 |
| Vehicle | 2020 RAM 3500 |
| Component | FUEL/PROPULSION SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 2,600 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CO |
Consumer Description
I BOUGHT MY TRUCK JUST OVER A MONTH AGO AND WAS TOLD I HAD TO ADD LUBRICANT TO MY FUEL IN ORDER TO KEEP MY FUEL PUMP FROM BLOWING UP, AS WELL AS ONLY PUT IN 'GOOD DIESEL.' I KNOW DIESEL CAN CHANGE FROM ONE GAS STATION TO ANOTHER, BUT TO ADD A LUBRICANT IN ORDER TO KEEP MY FUEL PUMP FROM BLOWING UP ON AND BRAND NEW $80000 TRUCK! ALL BECAUSE OF THE CP4 THAT RAM DECIDED TO USE FOR TWO YEARS, THEN WENT BACK TO THE CP3 IN 2021. THOUSANDS OF PEOPLE HAVE HAVING THEIR PUMPS BLOW UP IN THE FIRST 10000 MILES, BEING LEFT STRANDED FOR MONTHS BECAUSE THEY HAVE TO REDO THE ENTIRE FUEL SYSTEM AT A PRICE TAG OF $17000. I HAVE HAD SURGING ISSUES THAT ARE MAKING ME NERVOUS TO THE POINT THAT I'M WILLING TO TAKE A $10000 LOSS ON MY TRUCK AND TRADE IT IN FOR A DIFFERENT ONE. I DON'T WANT TO BE LEFT STRANDED ON THE WAY TO WORK ONE DAY BECAUSE FCA DOESN'T WANT TO RECOGNIZE THEY PUT IN A DEFECTIVE PART THAT IS CAUSE CATASTROPHIC FAILURE AND LEAVING US CONSUMER OUT OF A VEHICLE FOR MONTHS. THIS HAS TO CHANGE!
Related Complaints for the 2020 RAM 3500
Other FUEL/PROPULSION SYSTEM Complaints
#11644228
Codes: P2002, P242F, P2463, P1451 Failures: DPF, Charge air cooler leak, PM sensors, EGR internally cracked, Catalyt...
#11531042
While driving Down a paved roadway on 6/30/23 @ 5pm doing approximately 20 miles per hour the vehicle died and the da...
#11529554
My check engine light went on, along with the DEF warning, early June 13th,2023. The DEF warning stated I had 150 mil...
#11528487
My high pressure fuel pump went out while I was towing the 43 ft enclosed trailer causing the engine to shut down. I ...
#11500137
As of today, manufacturer/dealers have failed to comply with repairs based on national recalls. On several appointmen...
Recent Complaints for the 2020 RAM 3500
#11718941
POWER TRAIN
The contact owns a 2020 Ram 3500. The contact stated that while the vehicle was parked and turned off, the gear shift...
#11718937
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:GEARS
The contact owns a 2020 Ram 3500. The contact stated that while the vehicle was parked and the engine was turned off,...
#11702494
BACK OVER PREVENTION
The contact owns a 2020 Ram 3500. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Pr...
#11698464
UNKNOWN OR OTHER
After normal operation, I shut off the vehicle, and within seconds it caught fire without any external cause. Our ins...
#11686066
FUEL SYSTEM, DIESEL
The contact owns a 2020 Ram 3500. The contact stated that while driving at various speeds, the vehicle made an abnorm...