NHTSA Complaint #11390613 — 2017 JEEP COMPASS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11390613
Vehicle	2017 JEEP COMPASS
Component	POWER TRAIN
Date of Incident	January 29, 2021
Date Filed	January 29, 2021
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

THE JEEP WILL RANDOMLY DOWNSHIFT SO HARD IT WILL MAKE A TERRIBLE SOUND WHILE THROWING ALL PASSENGERS FORWARD. IT ALSO HAS DONE THIS SHIFTING UP AS WELL BUT IS MORE LIKELY TO DO IT WHILE DOWNSHIFTING. HAS ALREADY BEEN BROUGHT TO THE DEALERSHIP AND WAS GIVEN A TRANSMISSION UPDATE ELECTRONICALLY BUT THINGS WERE JUST AS BAD THE DAY AFTER I LEFT THE DEALERSHIP SO I CAN ASSUME THAT THE UPDATES ARE NOT EFFECTIVE TO HANDLE THIS. FROM HOW HARD IT SHIFTS IT SOUNDS LIKE SOMETHING IS GOING TO SNAP.

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Recent Complaints for the 2017 JEEP COMPASS

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