NHTSA Complaint #11390254 — 2020 CADILLAC XT6 ELECTRICAL SYSTEM

Complaint Details

ODI Number	11390254
Vehicle	2020 CADILLAC XT6
Component	ELECTRICAL SYSTEM
Date of Incident	January 26, 2021
Date Filed	January 27, 2021
Mileage	3,080 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

ALL CAMERAS STOPPED WORKING. WHEN CAR IS PUT INTO REVERSE THE SCREEN GOES BLACK WITH A RED TRIANGLE (WARNING) AND A RED CAMERA WITH A CIRCLE AND SLASH THROUGH IT (NO CAMERA). SERVICE DEPARTMENT INDICATED THAT THERE IS A SERVICE BULLETIN (PIC6420A), BUT PARTS ARE NOT YET AVAILABLE. THEY SAID THERE WERE SEVERAL INTERMEDIATE "FIXES" THAT DIDN'T WORK AND NOW GM IS SUPPOSED TO BE RELEASING NEW COAXIAL CABLES TO FINALLY FIX THE ISSUE. SO IN THE MEANTIME NO CAMERAS....

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