NHTSA Complaint #11389883 — 2018 SUBARU OUTBACK

PURCHASED THE AUTOMOBILE WITH ABOUT 7,200 MILES ON IT WITH EXTENDED WARRANTY. BATTERY FAILED AT 8,000 MILES. WE REPLACED IT WITH A NEW PREMIUM BATTERY FROM AAA.. NEW BATTERY WORKED FOR 8 MONTHS THEN DRAINED OVERNIGHT. AAA RECHARGED IT AND SAID ALTERNATOR WORKED. WHEN DRIVEN OR BACKED UP AFTER RECHARGING, AUTOMOBILE BEEPED CONSTANTLY FOR APPROXIMATELY 1/2 MILE AND STOPPED WHILE IN MOTION. BEEPING STOPPED WHEN VEHICLE STOPPED, BUT STARTED AGAIN WHEN VEHICLE MOVED FORWARD OR BACKED UP. LEFT WITH SUBARU DEALER OVERNIGHT. BATTERY WAS COMPLETELY DRAINED THIS MORNING WHEN SERVICE TECHNICIAN TRIED TO START IT. SERVICE TECH SAID THEY COULD NOT DIAGNOSE PROBLEM. PER MY INTERNET RESEARCH, THIS SEEMS TO BE A COMMON PROBLEM. SUBARU SHOULD FIX IT, BUT SEEMS TO BE DRAGGING THEIR HEELS ON THIS ISSUE. OUR SUBARU IS UNSAFE AND NOT DRIVEABLE IN ITS CURRENT CONDITION. PLEASE INVESTIGATE AND PROVIDE ASSISTANCE. THE VEHICLE HAS BEEN STATIONARY WHEN THE BATTERY DRAINED. THE BEEPING OCCURRED WHEN THE VEHICLE WAS IN MOTION ON A HIGHWAY AND CITY STREET. IT RESTARTED WHEN THE VEHICLE RESUMED MOTION. THE BEEPING CONTINUED WHILE THE VEHICLE WAS GOING STRAIGHT OR TURNING WHILE IN MOTION. IT STOPPED WHEN THE VEHICLE STOPPED. STEERING DID NOT FEEL NORMAL. IT WAS A LITTLE SLUGGISH AND LESS PRECISE THAN NORMAL.