NHTSA Complaint #11389867 — 2017 HONDA CIVIC

MY 2017 HONDA CIVIC EX-T COUPE SHUTS DOWN MY DIGITAL SCREEN AND AUDIO SYSTEM WITH THE MESSAGE "AMP IS IN PROTECTION MODE" THIS THEN MAKES ANY HANDS FREE DEVICES TURN COMPLETELY OFF FROM THE CAR. THIS IS A SAFETY ISSUE BECAUSE IN MY STATE, CELL PHONES AND ANY OTHER FORM OF ELECTRONICS ARE NOT PERMITTED. SO WHEN BEING ON THE PHONE OR USING GPS IT SHUTS EVERYTHING DOWN AND THATS A MAJOR SAFETY CONCERN. I RECENTLY WENT TO MANY HONDA DEALERS AND THEY HAVE CONTACTED HONDA NORTH AMERICA BUT THEY TOLD ME HONDA DOES NOT KNOW WHAT THE PROBLEM COULD BE AND THAT THEY RECALLED THE 2016 HONDA CIVICS FOR A SIMILAR ISSUE, BUT SINCE THEY DIDN'T RECALL THE 2017 HONDA CIVICS THEN THERE IS NOTHING THEY CAN DO. THIS PROBLEM IS STRESSING ME OUT BECAUSE I CAN'T FOLLOW THE DIRECTIONS ON MY GPS OR ANSWER IMPORTANT CALLS IF NEEDED. ALSO I WENT TO AUDIO TECHS WHO TOLD ME THIS IS THE MOST BIZARRE SITUATION THEY'VE EVER EXPERIENCED. I DO NOT THINK IT IS FAIR FOR ME TO PAY ALL OF THIS MONEY ON MY NEW CAR (ONLY OWNED FOR 3 MONTHS). I AM ALSO A FIRST TIME BUYER AND THIS MAKES ME REGRET EVER BUYING A CAR! THE VEHICLE IS ON FOR A FEW MINUTES AND THEN THE MESSAGE OCCURS AND THEN SHUTS OFF EVERYTHING. I EVEN GOT MY WHOLE AUDIO SYSTEM AND AMP TAKEN OUT FOR FURTHER TESTS AND NO-ONE SEEMS TO KNOW. IF YOU GUYS CAN HELP IN ANYWAY TO RECALL THE 2017 CIVICS WITH THIS ISSUE THAT WOULD BE GREATLY APPRECIATED. THANK YOU