NHTSA Complaint #11389803 — 2020 TOYOTA HIGHLANDER FUEL/PROPULSION SYSTEM

Complaint Details

ODI Number	11389803
Vehicle	2020 TOYOTA HIGHLANDER
Component	FUEL/PROPULSION SYSTEM
Date of Incident	November 12, 2020
Date Filed	January 25, 2021
Mileage	5,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

WHEN RE-FUELING THE VEHICLE WITH DTE OF LESS THAN 30 MILES, THE FUEL SHUTS OFF AROUND 12 GAL. 2ND CLICK FOR FUEL STOPPAGE MAY YIELD ANOTHER 0.5 GAL. NOTHING ADDS UP TO 17.1 GAL OF FUEL IN THE TANK. GOING BEYOND THE 1ST CLICK IS BAD FOR THE SYSTEM, YET ONLY FILLS THE CAR UP TO 7/8 FULL ON THE FUEL GAUGE.

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