NHTSA Complaint #11450974 — 2020 TOYOTA HIGHLANDER FUEL/PROPULSION SYSTEM

Complaint Details

ODI Number	11450974
Vehicle	2020 TOYOTA HIGHLANDER
Component	FUEL/PROPULSION SYSTEM
Date of Incident	February 9, 2021
Date Filed	February 8, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

Fuel gauge is inaccurate, leading to potential safety issues. The fuel gauge does not show as full, when the car is refueled, and likewise shows as empty when there is enough fuel to drive hundreds of miles. This has led to situations where the fuel light is on, and car is indicating no remaining miles left, but there is plenty of fuel. Toyota knows there is a problem. I started a Lemon Law claim with the Washington State Attorney's General office and notified Toyota. They have offered to replace my vehicle, which is currently in process.

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