NHTSA Complaint #11389760 — 2019 TOYOTA COROLLA

TL* THE CONTACT OWNS A 2019 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, AT HIGH SPEED ANOTHER VEHICLE REAR ENDED THE PASSENGER SIDE OF THE VEHICLE AND PUSHED THE VEHICLE TO THE POINT WHERE HE CRASHED INTO THE REAR OF THE VEHICLE IN FRONT. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT ALSO STATED THAT THE SEAT BELT FAILED TO RESTRAIN HIM. THE CONTACT SUSTAINED LOW BACK AND NECK INJURIES, THE FRONT PASSENGER HIT HER FACE AGAINST THE DASHBOARD AND SUSTAINED A FRACTURED NOSE, BRUISED LEGS AND ARMS INJURIES BOTH REQUIRED MEDICAL ATTENTION. THE CONTACT STATED THAT THE OTHER DRIVER DID NOT SUSTAIN ANY INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A REPAIR TOW SHOP. THE CONTACT STATED THAT HE WENT TO ALBERIC MOTORS MITSUBISHI, CARR. PR 1 K.M 30.3 BARRIO, CAGUAS, 00726, PUERTO RICO, AND ASKED FOR A CARFAX REPORT AND WAS INFORMED THAT THEY WERE UNABLE TO PROVIDE HIM WITH THE CARFAX REPORT. THE CONTACT THEN INFORMED THEM OF THE FAILURE AND THAT THE AIR BAGS FAILED TO DEPLOY. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V024000 (AIR BAGS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000.