NHTSA Complaint #11389648 — 2020 FORD EXPLORER

SERVICE BRAKES issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11389648
Vehicle 2020 FORD EXPLORER
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 7,393 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State DE

Consumer Description

I RECEIVED MY 2020 FORD EXPLORER BACK FROM THE DEALERSHIP ON 01/23/2021, AFTER IT HAD BEEN AT THE DEALERSHIP SINCE 12/22/2020 FOR AN "OVERHEATING" ISSUE, WHICH TURNED OUT TO BE A MODULE AND SENSOR ISSUE. WHILE DRIVING LAST NIGHT I RECEIVED A WARNING FOR A "POWERTRAIN MALFUNCTION". I WAS ABLE TO GET HOME WITH NO ISSUE BY DRIVING SLOWLY. I PARKED THE CAR OVERNIGHT AND CHECKED THE STATUS THIS MORNING, 01/24/2021, IN ORDER TO CALL ROADSIDE ASSISTANCE AND LET THEM KNOW WHAT THE CURRENT ISSUE IS. WHEN I STARTED THE CAR I RECEIVED WARNINGS FOR "PRE-COLLISION ASSIST" NOT AVAILABLE, "HILL DESCENT CONTROL" FAULT, "HILL START ASSIST" WARNING, AND "ANTI-LOCK BRAKE" FAULT. I ATTEMPTED TO MOVE THE VEHICLE IN MY DRIVEWAY TO MAKE IT EASIER TO LOAD ON A TOW TRUCK, AND I HAD ALMOST NO BRAKING POWER. I HAD TO PUT THE VEHICLE IN PARK TO STOP IT FROM ROLLING DOWN MY DRIVEWAY. THIS WILL BE THE THIRD TIME IN A MONTH THAT THE VEHICLE HAS TO BE TOWED TO THE DEALERSHIP FOR A MAJOR ISSUE THAT HAS LEFT ME STRANDED. THIS VEHICLE HAS 7,393 MILES AND WAS PURCHASED 04/2020.

Related Complaints for the 2020 FORD EXPLORER

Other SERVICE BRAKES Complaints

#11676020 Vehicle was engaged in park with parking brake on, I put my foot on brake applying pressure & shifted out of park to ...
#11675146 Parking brake won't disengage. Cannot drive or reverse
#11666447 The Abs failed and my car break system went out while on the highway with two small kids. Very dangerous
#11663652 Electronic brake booster has failed. Ford has issued a customer service bulletin to address however ended the program...
#11655683 The wiring is faulty. We have had electrical issues since buying this vehicle. The car is not old- I turned my car on...

Recent Complaints for the 2020 FORD EXPLORER

#11719340 EXTERIOR LIGHTING Passenger headlight, LED low beam has gone out. Daytime running lights, high beam, and turn signal still work. Tried ...
#11718691 UNKNOWN OR OTHER My Explorer has the optional double moonroof with an electric sunshade that opens or closes with a button. A week ago...
#11718314 ENGINE I own a 2020 Ford Explorer with approximately 85,776 miles. The vehicle has experienced two separate loss-of-propulsi...
#11718314 POWER TRAIN I own a 2020 Ford Explorer with approximately 85,776 miles. The vehicle has experienced two separate loss-of-propulsi...
#11718145 UNKNOWN OR OTHER Sunroof clip broke and fabric sags which can affect visibility.
Check any vehicle history by VIN - Free vehicle history report