NHTSA Complaint #11389492 — 2017 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11389492
Vehicle	2017 KIA SOUL
Component	ENGINE
Date of Incident	November 28, 2020
Date Filed	January 22, 2021
Mileage	97 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

GOT THE OIL CHANGED IN OCTOBER. WAS HEADING HOME ON THE HIGHWAY & WAS GOING UP A HILL THEN THE CAR STARTED ACTING UP. LOOKED BACK IN THE REAR VIEW MIRROR & SAW SMOKE. PULLED OVER ON THE SIDE OF THE HIGHWAY TO LOOK TO SEE WHAT HAPPENED & OIL WAS EVERYWHERE. LOOKED UNDERNEATH THE CAR AFTER IT COOLED OFF & THE WAS A HOLE IN THE MOTOR. A ROD SHOT THROUGH. THE CAR HAS 97,000 MILES ON IT. I'VE READ OTHER REVIEWS ABOUT KIA SOULS HAVING RECALLS WITH THE ENGINES & IF I WOULD OF KNOWN THAT WE WOULDN'T OF BOUGHT A KIA SOUL BECAUSE OUR DEALER DOESN'T WANT TO HELP US FIX IT.

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