NHTSA Complaint #11389410 — 2019 FORD ESCAPE

I PURCHASED MY 2019 FORD ESCAPE BRAND NEW IN EARLY SPRING OF 2019. SHORTLY AFTER PURCHASING MY ESCAPE I DID NOTICE SOME SLIPPAGE OF THE TRANSMISSION. I PLANNED ON GOING BACK TO THE DEALER SO THEY COULD CHECK IT OUT, BUT UNFORTUNATELY I BECAME ILL, AND THEREFORE IT SLIPPED MY MIND. I WAS IN AND OUT OF THE HOSPITAL FOR THE NEXT SEVERAL MONTHS, BUT AS SOON AS I FELT WELL ENOUGH I COULD NOT WAIT TO DRIVE MY NEW CAR AGAIN. MY FIRST TRIP WAS ACTUALLY TO MY ONCOLOGIST OFFICE, BUT I WAS EXCITED JUST TO BE DRIVING. ON MY WAY THERE, HOWEVER, MY CAR JERKED ME TO THE LEFT CAUSING ME TO RUN OFF THE ROAD. I WAS RIGHT IN FRONT OF MY DOCTOR'S OFFICE, SO I PARKED AND WENT ABOUT MY BUSINESS. WHEN I MY APPOINTMENT WAS OVER, AND I CAME BACK OUT I NOTICED I HAD A FLAT TIRE. IT REALLY SURPRISED ME, BECAUSE EVEN THOUGH I DID HAVE THE WEIRD INCIDENT I MENTIONED PREVIOUSLY, I DIDN'T THINK IT WOULD CAUSE MY TIRE TO BLOW OUT. SO, I HAD THE TIRE REPLACED, AND LIFE WENT ON. SHORTLY AFTER THAT, I STARTED HAVING PROBLEMS STARTING MY CAR. I HAD IT TOWED TO THE DEALER FOR THE FIRST TIME 11/19/19, MY CAR WAS TOWED TO THE DEALER 1/20/21 WITH THE SAME PROBLEM. I ADMIT, I DO NOT DRIVE MY CAR MUCH THESE DAYS, BUT I DO MAKE AN EFFORT TO START IT ALMOST EVERYDAY, AND LET RUN FOR 20 MINUTES. WHEN I PURCHASED THE ESCAPE, I WAS EXPECTING TO HAVE TO DRIVE TO THE MEDICAL ONCE OR TWICE A MONTH. I AM SURE EVERYONE IS DRIVING LESS BECAUSE OF THE CORONA VIRUS. I REALLY FEEL NERVOUS GOING OUT BECAUSE OF MY VEHICLE AND CORONA. I HAVE CALL ROADSIDE ASSISTANCE MORE SINCE I BOUGHT THE 2019 ESCAPE, THAN MY OWN MOTHER. ONE LAST THING. I DID MENTION THE TRANSMISSION SLIPPING THE FIRST TIME I HAD IT TOWED BACK TO THE DEALER, AND THEY SAID WHEN THEY TEST DROVE IT AFTER REPLACING THE BATTERY, IT DROVE FINE, BUT I RECORDED THE MILEAGE WHEN I WENT TO PICK IT UP, AND THE MILEAGE WAS THE SAME AS IT WAS WHEN I DROPPED IT OFF.