NHTSA Complaint #11389401 — 2018 DODGE CHARGER

TL* THE CONTACT OWNS A 2018 DODGE CHARGER. THE CONTACT STATED THAT THE U-CONNECT 8.4 SCREEN WAS DELAMINATING WITH A GHOSTING AFFECT TO THE INFOTAINMENT SYSTEM AND ALL ASPECT OF THE VEHICLE CONTROLS. THE VEHICLE WAS NOT TAKEN TO A DEALER DUE THE REPAIR COST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO A DEALER. THE CONTACT MENTIONED THAT THE MANUFACTURER HAD PROVIDED A LOW-KEY RESET PROCEDURE HOWEVER, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000.