NHTSA Complaint #11614479 — 2018 DODGE CHARGER

The Uconnect screen in my 2018 Dodge Charger SXT Plus began to delaminate, leading to unresponsiveness and phantom touches on the screen. This created a distraction while driving and impacted the use of essential vehicle controls, such as navigation, climate settings, and the backup camera was completely non-functioning. At the dealer I was initially quoted a price over $2,000 and I know from researching the internet many many many others have had this issue. I contacted both Chrysler and a local dealership. The dealership at my 2nd visit replaced the screen for free under a goodwill repair, and Chrysler also contacted me later promised to get the issue resolved if the dealership could not help me. I am reporting this issue because it is a significant defect that could affect the safety and functionality of the vehicle.